Delivery Information in the UK
Our standard delivery charge is £3.95, with orders over £30 (including donations) receiving FREE delivery
We aim to dispatch your order within 48 hours of receipt, using Royal Mail, for delivery within 7 working days. If after 7 working days your order has not been delivered please contact us
Returns Information in the UK
We hope you are completely happy with your purchase, but if not you may return some or all of the products in your order for replacement or refund within 30 days of receiving your order. Our Returns, Replacements, and Refunds information is available on your Delivery Note and here:
giftshop.bhf.org.uk/delivery-and-returns/
Delivery Information outside the UK
Our standard delivery charge is based on the country being shipped to:
- Australia - £6.95
- Austria - £4.95
- Belgium - £5.95
- Canada - £5.95
- Cyprus - £5.95
- Denmark - £5.95
- Finland - £6.95
- France - £4.95
- Germany - £4.95
- Gibraltar - £8.95
- Greece - £6.95
- Guernsey - £8.95
- Ireland - £6.95
- Italy - £6.95
- Jersey - £8.95
- Luxembourg - £5.95
- Netherlands - £4.95
- New Zealand - £7.95
- Norway - £6.95
- Portugal - £6.95
- Spain - £4.95
- Sweden - £5.95
- Switzerland - £6.95
- Turkey - £5.95
- United States of America - £4.95
We are unable to ship to any other countries
Unfortunately, we are unable to offer free delivery outside of the UK.
Returns outside the UK
If you wish to return your order for refund or replacement from outside the UK please
contact us to arrange it.
Terms and Conditions of Sale
Our full Terms and Conditions can be found on our website:
giftshop.bhf.org.uk//terms-and-conditions/
