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Delivery information

Orders are typically dispatched within 2-working days. 

48-hour tracked UK delivery - £3.99, free delivery when you spend over £40 (excluding donations). 

Please note: BHF are currently unable to ship orders to Jersey, Guernsey or Isle of Man.

For more information, see our delivery and returns.  

Returns information

You may return some or all of the products in your order free of charge for replacement or refund if you are not happy with your purchase within 30 days of receiving your order. 

To return your item(s) please fill in our returns form or get in touch with our team on 01254 277856 (Monday-Friday, 9am-5pm).

Please note: We are unable to refund original postage costs for unwanted items. Personalised items, travel and event tickets are non-refundable.

For more information, see our delivery and returns.