Delivery Information

Our standard delivery charge is £3.99, with orders over £40 (including donations) receiving FREE delivery.

We aim to dispatch your order within 48 hours of receipt, using either Royal Mail, Parcelforce (for orders over £50) or Fedex (for Defibrillator items) for delivery within 3-5 working days. If after 10-working days your order has not been delivered please contact us.

Please note: We currently only deliver to UK address'. Channel island orders will be automatically refunded within 10-working days.

Returns Information

We hope you are completely happy with your purchase, but if not you may return some or all of the products in your order for replacement or refund within 30 days of receiving your order. You can find details our full returns policy here.

To return your item(s) please get in touch with our team on 01254 277856 (Monday-Friday, 9am-5pm) or online contact form.

Personalised items, travel and event tickets are non-refundable.