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Help

We hope you are able to find the information you are looking for here, but if you can’t, please Contact Us direct.Help, FAQs - British Heart Foundation Online Shop

You can also call us on 0845 246 4050 or 0116 232 4195 (Mon - Fri 9am - 5pm) or email us at onlinegiftshop@bhf.org.uk. 

Questions About Your Order

How to order

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Changing your order

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How to pay

Delivery Information

How much does delivery cost?

How long will my order take to arrive?

Do you deliver overseas?

Delivery address

Missing items

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Returns and Refunds

Returns process

Unreturnable items

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Call: 0116 232 4195
9am - 5pm, Mon to Fri

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British Heart Foundation Shops Ltd (Registered Company 2767880) is wholly owned by the British Heart Foundation
(Registered Charity Number 225971) and trades only to raise funds for its parent charity's objectives.

The British Heart Foundation 2011 is a registered charity in England and Wales (225971) and in Scotland (SC039426).
Registered office at Greater London House,180 Hampstead Road, London, NW1 7AW