Our standard delivery charge is £3.99, with orders over £40 (including donations) receiving FREE delivery.
We aim to dispatch your order within 48 hours of receipt, using either Royal Mail or Parcelforce, for delivery within 7 working days. If after 7 working days your order has not been delivered please contact us.
We hope you are completely happy with your purchase, but if not you may return some or all of the products in your order for replacement or refund within 30 days of receiving your order. Our Returns, Replacements, and Refunds information is available on your Delivery Note and here: giftshop.bhf.org.uk/delivery-and-returns/
Travel and Event tickets are non-refundable.